If you suspect any fraudulent activity or unauthorized transactions involving XARU Cards services, reporting it immediately is crucial to safeguarding your security and the integrity of our platform. Please follow these steps:
Identify the Issue
If you notice an unrecognized transaction on your XARU Card, suspicious wallet activity, or anything unusual, take note of the details.
Gather Relevant Information
Collect all necessary details related to the suspicious activity, including transaction IDs, timestamps, amounts, and any other pertinent information.
Contact Support
Reach out to our support team via email at [email protected] or use the chat function on our platform, providing the gathered details for further investigation.
Swift Response and Confidentiality
Our team will promptly investigate the matter, ensuring strict confidentiality and taking immediate action to protect your assets and account security.
Your vigilance in reporting helps us maintain a safe and secure environment at XARU Cards. Thank you for your cooperation!